Contact
Order questions, sizing help, returns, or anything else.
shivaxsh@gmail.com — the fastest way to reach us. We reply within one working day.
WhatsApp & phone
+91 84482 30387, Monday to Saturday, 10am–7pm IST. Messages outside those hours get answered the next working day.
Who you're dealing with
Mad Realm is run by Shivansh Singh, a sole proprietor, from 658, Shiv Shankar Puram, Ahirwan, Kanpur, Uttar Pradesh 208007, India. There's no call centre — you're emailing the person who packs the parcels.
Complaints
If something has gone wrong and normal support hasn't fixed it, write to Shivansh Singh at shivaxsh@gmail.com with "grievance" in the subject. We'll acknowledge within 48 hours and resolve it within 30 days.
Collaborations
Artists and illustrators: send your portfolio to shivaxsh@gmail.com with "collab" in the subject.
Last updated 21 September 2026. Mad Realm is operated by Shivansh Singh, 658, Shiv Shankar Puram, Ahirwan, Kanpur, Uttar Pradesh 208007, India.